Dual Energy is an independent energy supplier that aims to provide electricity and gas to its customers at easy and affordable rates. The company has rapidly proliferated into the energy industry, with a constant improvement in its billing inquiry systems, customer services and complaint response.
The company’s management have recently introduced more reliable energy solutions to its customers. However, providing inexpensive energy rates to both private and business consumers, without compromising on the quality of services is a challenge itself, in a country where six giant energy suppliers enjoy the trust of most consumers. Among all, Dual Energy has outstandingly balanced its profits between market rates and affordability.
Dual Energy, among its many ongoing ventures, is also launching a long term project, which will help customers with business accounts to track their savings on electricity bills. It will be possible through a network of Free Smart Meters, which the supplier aims to establish across UK by 2020. The company is investing its efforts to take the Government aided Smart MeterInitiative (SMI) and bring it to completion. The ultimate target is to develop a very precise billing structure, and help consumers manage their energy usage in a thrifty manner.