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Privacy Policy

Privacy Policy

Your privacy is important to us:

This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you or which is passed to us by our business partners. However, we cannot be responsible for third parties’ (including business partners’ – over whom we have no control) use of such personal information.

This privacy policy sets out how Business Energy Shop uses and protects any information that you give Business Energy Shop when you use this website. Together with the Terms & Conditions of use, this privacy policy Business Energy Shop’s relationship with you in relation to this website.

Business Energy Shop is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We will use your information in accordance with the following rules:

Collection of Personal Information

When you fill out an Information Request Form on our site, you will be asked for personally identifiable information such as your name, email address, company name (where relevant), telephone number etc. By giving us such information you consent to our using it in the manner described in this policy. Your IP address may be recorded by us from your browser.

Use of Personal Information

We use the information collected from you in effort to provide products and services that better match your needs. This process includes the following activities:

* Internal record keeping.

* Use of your information as part of our customer base to improve our products and services.

* Periodically sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

* From time to time, contacting you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Disclosure of Personal Information

We will not disclose your personal data to any third party (other than to our contractors or agents involved in providing you with products or services you have requested) unless you have consented to such disclosure or we are required by the relevant authorities to make such disclosure.

Right to access/edit Personal Information

You can obtain access to your personal information held by us by writing to Business Energy Shop to:

Business Energy Shop Ltd

407 Channelsea House

Canning Road

London E15 3ND


We do not create or access cookies on your PC. We do, however use a Google tool to track the way customers navigate our site. These are subject to their own privacy policy and do not collect any personally identifiable information, but may store a tracking cookie on your computer. Third party advertisers may create and access cookies which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third parties’ cookies.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All account information is password protected, and any information you submit to us is held on a password-protected server.

Energy Costs Estimator

By providing us with personal information about you and your company as well as your premises and business, we can provide yardstick estimates to base your possible future energy consumption on. Any information submitted to us will be used in accordance with this privacy policy, and you will be subscribed to our periodical energy management mailing list.

Policy Changes

Business Energy Shop may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2013.

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